DIALOGUE
AT A TRAVEL AGENCY
Agent: Hello Sir good morning.
Customer: Hi, good morning.
Agent: Sit dow please.
Customer:: I would like to book a holiday
Agen: Where would you like?
Customer: A hot place please.
Agent: Good, I have this brochure witch tree ofert. Mallorca, Tenerife or Marbella.
Customer: I prefer Mallorca thanks
Agent: Do you prefer a package holiday?
Customer: Yes
Agent: When would you like to travel. What day do you to depart and returned?
Customer: In de nex month
Agent: How long will you be staying?
Customer: Two week. fortnight
Agent: Who is travelling, how many peoples are traveling.
Customer: Two adult and two childrens
Agent: Could you tell me how old the child is? What time of day would you like to fly? I will see availavility. What king of room would you like? doble, twing, in suite. there are one adjoining room with balcony room service, size bed , minibar, with splendid view over the river.
Customer Well
Agent: I will check what there are available. Yes is posible to booking, In this hotel there are many facilities, swimming pool, safety box, restaurant, caffee-bar, laundry housekeeping, bell-boy, concierge, beach, .
Agent: The child has a discount of 15 % The offert including the flight, hotel and excursion and the airport transfer, shuttle.
Agent: What meat plan do you prefer, full board you pay for the room and three meals, half board you pay for the room and breaksfast and one mell diner or lunch, or only room and breaksfast?
Customer: OK you can to do the reservation.
Agent: The book is made, The price per nigch is 250 & , VAT including, The children ar a reduction 15% .
Agent: How would you like to pay?
Customer: By credit card thanks,
Agent: Could you give me your credit card
Customer: Here your are
Agent: I will fill this form with your information. Could I have your name please?
Agent: Could you spell your surname please
Agent: I swipe de card, I have finished booking the packet, the reference number is.....
Agent: here is your voucher., have a good destination.
Agent: Hello Sir good morning.
Customer: Hi, good morning.
Agent: Sit dow please.
Customer:: I would like to book a holiday
Agen: Where would you like?
Customer: A hot place please.
Agent: Good, I have this brochure witch tree ofert. Mallorca, Tenerife or Marbella.
Customer: I prefer Mallorca thanks
Agent: Do you prefer a package holiday?
Customer: Yes
Agent: When would you like to travel. What day do you to depart and returned?
Customer: In de nex month
Agent: How long will you be staying?
Customer: Two week. fortnight
Agent: Who is travelling, how many peoples are traveling.
Customer: Two adult and two childrens
Agent: Could you tell me how old the child is? What time of day would you like to fly? I will see availavility. What king of room would you like? doble, twing, in suite. there are one adjoining room with balcony room service, size bed , minibar, with splendid view over the river.
Customer Well
Agent: I will check what there are available. Yes is posible to booking, In this hotel there are many facilities, swimming pool, safety box, restaurant, caffee-bar, laundry housekeeping, bell-boy, concierge, beach, .
Agent: The child has a discount of 15 % The offert including the flight, hotel and excursion and the airport transfer, shuttle.
Agent: What meat plan do you prefer, full board you pay for the room and three meals, half board you pay for the room and breaksfast and one mell diner or lunch, or only room and breaksfast?
Customer: OK you can to do the reservation.
Agent: The book is made, The price per nigch is 250 & , VAT including, The children ar a reduction 15% .
Agent: How would you like to pay?
Customer: By credit card thanks,
Agent: Could you give me your credit card
Customer: Here your are
Agent: I will fill this form with your information. Could I have your name please?
Agent: Could you spell your surname please
Agent: I swipe de card, I have finished booking the packet, the reference number is.....
Agent: here is your voucher., have a good destination.
